Terms of Service


This website and the business “Crazy Critterz Toy Box” is owned, operated and trading under Crazy Critterz Toy Box (ABN 62 732 227 141). The primary platform for trade is under domain name "www.crazycritterztoybox.com.au" (Website).

By accessing and using this Website (www.crazycritterztoybox.com.au) or Products provided by Crazy Critterz Toy Box, the customer agrees to be contracted to the following terms of service. Crazy Critterz Toy Box reserve the right to change the Terms at any time.

Usage of the website and services rendered through the website

  1. The user agrees that all information, materials, and data found through use of the website will not be replicated or plagiarised and will be used for personal, non-commercial use only unless expressly permitted by Crazy Critterz Toy Box (e.g. Shelter training materials).

  2. The user agrees that they will not disrupt, corrupt or damage the website or any information, data or material contained on the website.

Website Functionality

  1. Crazy Critterz Toy Box will make every reasonable effort to ensure the functionality of the website is not disrupted and all services are available to the user however, will not be held responsible for the website or part of the website being unavailable at anytime

Member / Subscription only areas

  1. There are sections of the website which are allocated to subscription holders only, these areas contain information which is a part of the provision of subscription. This information is not permitted to be distributed to non-subscription holders unless expressly permitted by Crazy Critterz Toy Box.

  2. If any evidence is shown that a subscription holder has breeched this term of service, the subscription holders subscription may be cancelled without notice.

Intellectual property

  1. The user acknowledges that all content and materials published on the website, including but not limited to; information and training materials, product information and instruction for use, logos, pictures, videos and description of services are property of the owners of Crazy Critterz Toy Box and are not permitted to be used by any third parties unless expressly permitted to do so by Crazy Critterz Toy Box.


  1. Whilst Crazy Critterz Toy Box takes every reasonable measure to ensure all content is appropriate, current and correct we do not make guarantees as such.

  2. The content on the website is intended for general informational purposes only, for specific cases or issues seperate consultation and services should be sought by the user.


  1. All products sold and reference on the website are sourced from third parties as such, much of the instructional content is provided by third parties and whilst Crazy Critterz Toy Box undertakes due diligence to ensure information s current, true and correct we do not take responsibility for generation of this information.

Limitation of Liability

  1. Where an Act of Parliament suggests any term, condition or warranty in the Terms and liability cannot be excluded, the liability of Crazy Critterz Toy Box will be limited.

  2. Crazy Critterz Toy Box total liability shall in no circumstances exceed:

  • in the case of products, the replacement of the products or the supply of equivalent products, the repair of the products, the payment of the cost of replacing the products or of acquiring equivalent products, or the payment of the cost of having the products repaired; or

  • in the case of services, the supplying of the services again, or the payment of the cost of having the services supplied again.


  1. To the fullest extent permitted by law, Crazy Critterz Toy Box shall indemnify the managing partners and hold them harmless for any acts or decisions made by them in good faith while performing services for the company.

Third Party Relationships

  1. Crazy Critterz Toy Box has partnered with a number of animal shelters, rescue groups, charities and other animal organisations. There may be links to external sites within the website content, these are for convenience for the user however Crazy Critterz Toy Box will not assume any responsibility for problems occurred whilst using these external sites, the risk is assumed fully by the user.

  2. Goods and Services provided to the partners from Crazy Critterz Toy Box on behalf of the user / customer will be as detailed within the description of product.


Crazy Critterz Toy Box may from time to time offer discounts on certain products and services. These discounts:

  1. Cannot be retrospectively applied to a purchase

  2. Can only be used within the timeframe specified by Crazy Critterz Toy Box

  3. Are not transferrable

  4. Must be entered within the checkout area prior to making the purchase

  5. Apply only to goods and services as specified within the promotion


  1. All non-subscription products will be packed and shipped the next business day via standard courier service.

  2. All shipments over 2kg will require a signature unless authority to leave without signature is accepted upon checkout.

  3. All subscription products are delivered out in the 3rd week of each month

  4. Crazy Critterz Toy Box utilised a third party agency to book and organise delivery of goods; whilst we take every reasonable measure to ensure a timely and prompt delivery, we cannot take responsibility for factors outside of our control that may cause delays in delivery.


If you have any questions or concerns in relation to the Website or the Terms please contact us via the form on the website.